the client

HGV Drivers UK is a professional recruitment agency offering effective recruitment solutions to their clients, and excellent job opportunities to their candidates, across the UK. They specialise in dealing with logistics personnel, across the UK on a temporary and permanent basis whilst their dedicated onsite managed service divisions cater for high volume private and public sector contracts where all stages of the recruitment process are handled efficiently through one contact.

the challenge

HGV Drivers UK ceased working with their previous finance company for a number of important reasons, one of them being a breakdown in communication. Calls and emails would never be returned which had a huge impact on the communication they could have with their clients and candidates. Most agencies work with a back-office partner to access their cash flow but HGV Drivers UK was finding that more often not, the margin would not be paid on time. Their credit control processes were not aligned with HGV's way of working and caused issues for their clients and cash flow. On the lookout for an experienced partner that could provide both full back-office & fast finance, they signed up with giant finance+ after meeting the team and taking a look at the our systems.

the solution

Here’s what Wes Seare, managing director of HGV Drivers UK, has to say about working with giant finance+: “It’s fair to say that both payroll and management systems at giant finance+ work perfectly for us and, in my experience, are far better than others. Over the period of 20 months of using giant finance+, they have demonstrated their professionalism, industry knowledge and show that they care about us as clients. The whole team are always around when you need them for whatever reason. Having our own dedicated client account manager Sarah (who is awesome), who works with us tirelessly to understand our needs as a business and in turn, gives us very helpful advice. Overall, I wish I had known about giant finance+ a long time ago, all aspects of their services are perfect, and we certainly wouldn’t even look at another finance company.”